BGD 社区账号删除
BGD Community Account Deletion
此页面用于说明如何删除 BGD App 中的社区账号，以及如何在无法使用 App 时提交删除请求。
This page explains how to delete a BGD community account and how to request deletion when the app is unavailable.
在 App 内删除账号
- 登录 BGD App。
- 打开“我的”→“账号安全”→“删除账号”。
- 阅读删除提示，勾选二次确认，然后提交。
App 会通过加密连接提交经过身份验证的社区账号删除请求。服务器确认请求成功后，App 会移除当前设备保存的社区登录令牌和当前用户资料缓存，并退出该账号。
无法登录或无法使用 App
请使用注册账号的邮箱发送删除请求至 bgd002@begode.com，主题填写“BGD 社区账号删除请求”。邮件中仅需提供注册邮箱或社区用户 ID，以及“请求删除 BGD 社区账号”的明确说明。
不要在邮件中发送密码、短信验证码、身份证件或支付信息。为保护账号安全，工作人员可能会通过注册邮箱完成身份核验。
删除范围与本地数据
该请求仅针对 BGD App 社区账号。账号个人资料、登录标识及与账号关联的社区数据，会按照服务器的实际处理规则和适用要求进行删除或去标识化；依法必须保留的数据除外。
删除社区账号不会自动清除仅保存在当前设备上的车辆设置、骑行统计、剩余续航估算、黑匣子文件和媒体缓存。可在对应功能中清理，或通过系统清除应用数据/缓存、卸载 App 处理。
Delete your account in the app
- Sign in to the BGD app.
- Open Me → Account security → Delete account.
- Read the notice, select the confirmation checkbox, and submit.
The app sends an authenticated community-account deletion request over an encrypted connection. After the server confirms success, the app removes the community access token and current profile cache stored on that device, then signs out.
If you cannot sign in or use the app
Email bgd002@begode.com from the address registered to your account. Use the subject “BGD Community Account Deletion Request” and include only the registered email address or community user ID plus a clear request to delete the BGD community account.
Do not send passwords, one-time codes, identity documents, or payment information. To protect the account, the support team may verify the request through the registered email address.
Scope and data stored on the device
This request applies only to the BGD app community account. Profile data, login identifiers, and associated community data are deleted or de-identified according to the server's actual processing rules and applicable requirements, except for data that must be retained by law.
Deleting the community account does not automatically clear vehicle settings, ride statistics, range estimates, blackbox files, or media cache stored only on the current device. Clear them from the relevant feature, clear the app's data/cache in system settings, or uninstall the app.